Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

" I buy A lot of toys Vetts, dirt bikes, boat, etc. I will say without a doubt you have the best customer service I have ever seen across the board. Usually every where I go sales may be great but the service department will be lacking or the parts guys are rude. Or the sales will be bad but the service department will be good. This was not the case at Elk Grove Harley. This has been the best experience I have ever had. Michael Jenson went out of his way to make sure I got the right bike for me and my wife. Wendy Leffler made sure all our questions were answered before buying so we were not disappointed. The service department made sure everything was to my liking before pickup as well as Michael. The gals in the clothing section treated me and my wife better than any clothing store I have been in, going past there shift to make sure everything was perfect. Last but not least the poor young man in the parts department who has had to deal with me about 50 times in the first week with no end insight has been the greatest of all! I apologise I can't remember his name. But if he sees this I am the owner of the new Fat Boy. I think he will know who I am. In closing I just want to say every visit is a pleasure and I look forward to my future purchases. I will recomend you any day. Keep up the good work. Thank You; Mike G. "
By: Michael    Elk Grove,CA
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"hello form Norway, i was there in october and got a great experience and good service. now i have got all my gear on the bike and cant wait to take a nother trip back to your store. Andre"
By: Andre    Bergen,XX
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"Thanks you guys."
By: Jack    Galt,CA
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"Saturday 10/27 while out on my '02 Roadking with my wife, my forward shifter stripped in the up gear positon. I was near the Elk Grove Harley Shop and stopped in. The service department was outstanding. They had to replace the shifter shaft and one of the shifter arms. The parts were in stock. We were back on the road in a half hour. Great job and outstanding cutomer service. Thanks again."
By: Gary    Sacramento,CA
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"I have been to many Harley Davidson dealerships. I have had lots of bad experiences with sales, parts and service people. It seems they just don't have pride in what they do anymore and I will only go to them if I absolutly have to. Well let me say that Elk Grove Harley Davidson is the model all businesses should follow behind. Freindly, courtious and helpful, everyone that works there, no joke. My experience buying my new 2008 Street Glide was a nice experience not a hassle. They make you feel like you are family and you meet with each department before you leave. I recommend to all that they see you folks at Elk Grove before they go to any other dealership, or maybe they should try someone else first then they will know you guys are #1. Thanks for the GREAT EXPERIENCE..... Dave Sharp, Modesto Ca."
By: David    modesto,CA
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"I bought a new streetglide in july and was well taken care of. Gary was very helpfull. Jason in service has always helped me in the past, never a problem to bring wheels in to get a new tire put on or fork seals changed while i wait. "
By: Sann    Sacramento,CA
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"Your dealership has the friendliest sales staff.Very cordial,always happy to see you when you walk in the door!! :)"
By: Joe    Elk grove,CA
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"I would like to thank everyone at the shop and my salesman George. You guys are the best! I got my bike in Feb. of this year I have a sporster 2007 and I really love it. While I was singing all the paper work George asked me if I wanted to get the tire insurance. At first I said no but my father had come with me and he said it might be a good idea to get this insurance. After I though about it for a while I told George go ahead and let me have the tire insurance. The best thing I ever did because the second day I had my bike I was on the freeway doing about 70 miles an hour and I had a blow out on my back tire. I had run over a nail. I got off the freeway and into a service sation. The first thing I did was I called George for help. He told me to get my bike to the shop so I could get the tire fixed. I had to have it towed to the shop at $150. I got to the shop and the service dept. got right on fixing the problem. I sent my tow charges to the Harley Davidson and with in a weeks time I got a check for $150 my tow charges. I am so glad I got that insurance. Thank you so much George."
By: Diane    Galt,CA
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"Okay, Okay, it's Electra Glide, not Electric Glide....geez. Either "spell check" needs the Harley Davidson update, Or "wife check" needs the Harley update. I am resigning my "editor" job as soon as I finish this testimonial. Thank you for letting me clear that up! 8-) We love the Elk Grove shop by the way. They are always very helpful!! (and they know how to spell the names of the bikes!) Holly"
By: Holly    Galt,CA
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" GEORGE TONIS SOLD ME MY FXD. BECAUSE OF HIS HELP, THE PRICE, AND EXCELLENT SERVICE. HE IS THE BEST. THANKS TO JASON WARREN FOR INSTALLING MY SLIP ON PIPES WHILE GEORGE AND I DID THE PAPER WORK. LOVE MY BIKE, SEE YOU AT THE THOUSAND MILE SERVICE. THANKS TO ALL, JOHN MARKSON"
By: JOHN    SACRAMENTO,CA
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"Last September I bought a new Softail Custom from your store and put 4800 miles on it having a lot of fun running around with the Elk Grove HOG group. I was having so much fun that my wife wanted to go on rides with the group as well. My Softail is very comfortable but not so much for a girl with some back problems. I thought the answer would be to build her a trike out of an 06 Sporty. It worked for the most part pretty good and it was a way for her to go on short rides with the HOG group but it still wasn't the best solution. We came into the store on the 19th of May and talked about our situation with our buddy Gary. His answer to the problem was an Electric Glide Classic. He let us take a demo ride on a used 07 and my wife and I had such a great experience that we came back and bought a new one off of the showroom floor. Gary took such great care in the sale and was able to get the whole thing done in about an hour and a half. We have now gone on a couple of rides with the HOG group and a couple on our own and are very satisfied with the purchase of this bike. Special thanks to Gary and all of his years of riding experience and thanks to the store for another great deal on a new bike. Don and Holly"
By: Don     Galt,CA
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"Dear Sir's/Madam, Months ago I wrote a testimonal on how your Elk Grove, California Harley Davidson team assisted me in customizing my 2006 Soft Tail Deluxe. Today, I want to again thank your Elk Grove, HD Service staff; Lane Dyke, Jason Warren, and "Mongo" for their exceptional skills, knowledge and thoroughness when it came to building my new "Screamin Eagle" motor. My bike started out having an 88B motor and was transformed into the badest 95" money could buy. All "Screamin Eagle" internals were used to make the transformation with exception of a few silent components.... I won't tell.... :) The power is exceptional and I haven't had any problems at all with the promised performance or reliability. Lane was at his best conducting all of the necessary build, adjustments/dyno with Jason Warren and "Mongo" at his side with any technicial assistance. I can't express myself enough to do them any justice. I just know I got the product they promised me and the power and respect on the road! Thank you Harley Davidson, and most of all, thank you Lane, Jason and Mongo.... You guys are truly a valuable asset to your trade and Harley Davidson as a whole. Respectfully submitted, Lester Elk Grove, California "
By: Lester    Elk Grove,CT
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"My husband and I have been LOYAL Costomers since your store open here in Elk Grove. I want to thank Chris & Jay , Your the BEST! Your motorcycle sales staff are all Fantastic! Yes, we adore George. And Micheal ( your GM ) has always been so pleasant and helpful. We fell in love with our 06 Dyna Wide Glide. Micheal was so great to us when we needed to update to the 07. We were so overwhelmed when he took us upstairs to to look at the bikes that had just arrived. And to our amazement, There it was the exact same bike,and in the same color! We have a feeling he pre-planned that one! Micheal always seem to be able to be one step ahead of us. I can't say enough about him. Jason, in sevice and is a on the top of his game! I have adopted him as my BUDDY! He has been so helpful, always kind and so very smart. He's so honest and knows exactly what and when we need it. And always greets us with a huge smile! Truely and fine man with a very BRIGHT future! Again, I could go on and on about him. By the way I hope your trip to Hawaii was a blast! All the guys in the parts department, Again, Honesty and the detailed information they render is straight forward. And if you don't have it in stock, they are working hard to get what ever we need. They also do a fabulous job of keeping us up to date about an ordered part. What a great group of staff ! All the girls in your appereal department are the best! I have been to many, H-D Shops all over California, Arizona and Nevada and all them them PALE in comparsion to all of you young ladies! You always are right there to answer all of my questions. I have spent many hours watching you with other customers, all of you are so good at your jobs! I so love that as soon as I come through the door I am greeted with huge smiles and occasional hug ! They always take a few minutes to asked how our day is. I have saved my favorite employee for last! Drum roll!!!!LOL WENDY!!!...... my husband and I just admire her so much! She knows me and my taste in clothing so well, better than I know myself. She's always there to let me know everything, from what is new, And to what is the newest clearance items. She takes great pride in her job and does to so well! I have several times just stopped by to just say "Hi". She is such an asset to Elk Grove Harley. She keeps her department spotless, and beautifully displayed. I also could go on and on when it come to Wendy! Wendy, you are a rare breed of a woman. You are what I like to call " one of earths angels " To all of you at Harley Davidson of Elk Grove, Your all the best of the best! Keep up the great work and we will be seeing you all soon! "
By: Debora    Elk Grove,CA
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"Just wanted to put it out there what an outstanding job the staff have been doing, even with all the new staff they have that Friendly smile and a real desire in helping you. Unfortunately several times I had to get some warranty work done on my 04 RG I say unfortunately cause that was down time and of course in the best days of riding, but can't complain about the service Jason did a great job told me how long it would take, what was involved and when I could pick it up and the best part No Charge, Sadly the 04 was totaled but I live on to ride again so I'd especially like to thank George Tonis for what I believe in going out of his way to acquire an 07 Black Cherry Pearl Road Glide I told him I was in no rush, was still in the healing process from my 04RG accident he discussed purchase options, upgrades, warranties anything I had a question on he would answer in great detail and if he didn't know he would find out and get back too you so you would know. Well went with some chrome acessories bumped up the engine a bit and placed an order, "Gonna be riding again!" Things were going going good until HD personal decided to strike and of course it had to be the plant where the touring bikes are built right? but like I had said I was in no hurry. Either George felt bad about the strike delaying the delivery of my RG or he felt I needed to get back to riding as soon as possible so he found one and did a trade with another dealer so I would avoid the back order caused by the strike When all the upgrades were completed he called said it was ready for pick up but he he knew about my physical limitations and offered to have it delivered, I declined, When theres a Will, Theres a Way and I rode! So George again thanks you've made this purchase enjoyable and stress free, your Enthusiasium, Knowledge and Professionalism reflexs on the product you sell and the image Elk Grove Harley Davidson will be known for"
By: Ferdinand    Elk Grove,CA
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"I just wanted to drop a line to let you guys know that I have been extremely impressed with your staff over the course of the last year or so. I purchased a 2006 Sportster Roadster in June of 2006 and was very impressed about the quality of service, attention to detail and the sincerity of the staff. Now, you have come through again. I had a FXRG riding jacket with a broken zipper that needed fixing. I dropped it off with no issues. Unfortunately, during the shipment of the jacket back to your shop, the jacket got lost and wasn't there in receiveing. Without hesitation, Wendy in apparel was quick to remedy the situation and offered me a new jacket! I feel she went above and beyond what was necessary and applaud her on her genuine concern for my situation. She kept regular contact with me as I inquired as to when my orginal jacket was coming back and was quick to inform me of the situation. Being someone who works for a company where customer service is our first priority, i feel she came out on top. You guys have a customer for life. Thank you so much for taking care of me. "
By: Conor    Elk Grove,CA
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"Just picked up my new 2007 FLHR and couldn't have made a better choice. I started with the sales who guided me to the parts dept. to select all the right extras to complete the look, then to the guys in service who put all the extras on. Finally to the finance who were more than happy to take my money. Thank you to all for the way I was treated. And lets not forget the girls in motorclothes, for the tee shirt."
By: Jim    Walnut Grove,CA
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"Very pleased in the way I was treated with the purchase of my 2007 Dyna Glide Street Bob. First Rate Dealership. "
By: Bob     Galt,CT
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"i just want to say you guys are great.Ty in sales George in service the whole team was very helpful. Harley of Elk Grove you have a customer for life. "
By: Anonymous    elk grove,CA
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"December 10, 2006 I recently purchased a 2007 FXDSE from the Elk Grove Shop. After riding it for several days, I've had time to reflect on how fine this C.V.O. Harley Davidson 110 cu.in. Screaming Eagle is, as well as the "outstanding" after sales-customer service I experienced at the Elk Grove Shop. This all began with Michael Jensen and George Tonis. Together and individually over several meetings prior to purchase, these two guy's really focused and responded professionally about the Harley I was interested in. I also appreciated the professional manner shown by Mike Schroeder when helping me work out the financial details and warranty options Harley Davidson offers. The sales team made it all come together more smoothly than I imagined. I also want to point out the Part's and Service Department's catering to my specific needs this past week. Great teamwork shining here at all times as well! And I can't fail to mention Wendy Shaw's team in the General Merchandise Department. They made the indoor poker run allot of fun and of course patiently assisted me with new Harley clothes and riding accessories. Without a doubt, the "entire staff" at Elk Grove Harley Davidson are the Spokes that roll the wheel of "Complete Customer Satisfaction" in the right direction! Sincerely, Charlie Soares Elk Grove, CA "
By: Charlie    Elk Grove,CA
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"This is our 1st Harley,we purchased a 2006Dyna Low Rider and it is a fantastic ride. Dave Bunker is by far the best salesperson that I have dealt with, he was very patient and always had the answers to any questions that we asked. He was very instrumental in our selection of which bike to buy, and as a result the bike fits us perfect.I extend my most sincere thank's to Dave as well as the entire dealership. George and Lee Beck"
By: George     Sacramento,CA
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"My wife and I came in to look at bikes and started talking to Dave about the new 07 models. He was very knowledgable and helped explain the different models and their features. When I found the one I wanted, he handled the sale like I was buying the bike from a friend. He worked hard to make sure we got the best financing. We had fun going around with Dave meeting the people in the different departments who were also very helpful and knowledgable. We left feeling like we had made a very good choice. I will recommend your dealership to all my friends. You guys were great. "
By: Don    Galt,CA
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" Dear Sir's/Madam, I had the opportunity several weeks ago to write a testimonial of my personal experience. In that witing, I expressed my total appreciation of your staff and their expertise in my purchase and the customizing of my 2006 Harley Davidson Soft Tail Deluxe. Since this time, I've added more accessories in hopes of having the " sweetist " looking Soft Tail Deluxe on the road. Again, Elk Grove Harley stood in the mist of responsibility and great customer service and were there to assist me in my bike building project. The Harley Davidson accessory catalog became my daily reading but to ensure I was accessorizing for that " custom " look. I leaned on your service department staff to lead the way; technician's, Mongo, Lance, Gary and I learned Lane played an intricate part when it came to accessorizing my motor. I again want to thank Elk Grove Harley Davidson and it's wonderful service staff for their timeless effort. I was so pleased with the work that was done, I have referred my good friends to Elk Grove HD. They saw my bike and " flipped " over it's change in such a short period of time with extreme care sustaining no scratches. Respectfully submitted, Lester U. Hellum Jr."
By: Lester    Elk Grove,CA
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"9-13-06 I am glad I came to Elk -Grove Harley to buy my "Harley". It was a fantastic experience, no pressure stress free. It was my first time buying a Harley and My salesperson Ty was so helpful he answered all my questions and help me with everything. The rest of the staff were very nice and helpful.And all the free gifts Thank you everyone. Anyone looking to buy a Harley or need service Elk-Grove Harley is the place to go. Thank you for everything BY: Richard Sacramento, Ca "
By: Anonymous    Sacramento,CA
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"Everyone was great, right from the time I walked in the door until the time I drove off the lot!! My salesperson, Dave Bunker was very helpful and informative. Your support staff were a delight to meet. The poker run through the different departments was a unique and pleasant experience. My 2003 HD 1200 custom rides and handles like a brand new bike. I love it! Thanks again Dave for your help. I will recommend any one that is interested in a Harley to Elk Grove HD. Thanks again Dave. After almost 30 years of thinking about a Harley you made it easy for me to buy my dream bike. Sincerely, Vance Snyder, Valley Springs, Ca."
By: Carl Vance    Valley Springs,CA
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" Dear Sir's/Madam, April of this year, I had the wonderful opportunity to purchase a brand new 2006 Harley Davidson Softtail Deluxe from salesman Tyler. Not only was he very professional in the sale of my newly brought Harley, I feel he's now a great friend and someone who I can count on if I have any questions or wish to purchase again or refer a friend to Elk Grove Harley. Tyler handled everything thoroughly an quickly and made the whole buying experience a beautiful thing! The sales part of my experience went very well and was final with a card game and prize I completely didn't expect. I picked up my bike later that evening and on my ride home my head was in a cloud knowing I am now part of the HOG family. Thank you TYLER!!!! Last but NOT least.... Since my purchase, I've have to have my bike serviced and again another wonderful experience which continues to occur everytime I bring my bike in. The SERVICE PERSONNEL were EXCEPTIONAL in their approach to assist me in whatever needs or upgrades I desired. Jason Warren not only stood out as a leader, he shared many of my tastes to bring my bike to the level I knew it could be. Jason personally took responsibility of my service requests and ensured me the quality of work would be to my expectations. Not only is Jason very knowledgeable of Harley parts and required specs that Harley attaches it's name to, he was noted to be a true professional in my interactions with him. Thank you Jason!!! In closing, I would like to give much thanks to the great service tech's; "MONGO" (eye for detail), BIG JON, and ELVIS. Without their meticulous help and assistance; my direction would have been different in opposition of what I truely desired. I would like to also thank the ladies in the Harley boutique shop who were very personable who assisted me with the accessories I brought. They even remembered my name after the first purchase and continue to do so today! Respectfully submitted, Lester U. Hellum Jr. "
By: Lester    Elk Grove,CA
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"We purchased an 07 Ultra Classic Electra Glide on July 29th. This was our 3rd Harley purchase, our other 2 Harleys were purchased from 2 different dealers but this experience with Elk Grove HD was EXCEPTIONAL. Our sales rep George Tonis was GREAT-he treated us like we were Royalty and even Jason in Service, same thing, we felt so special. Jason had our bike ready when he said it would be ready. Our experience with Elk Grove HD was wonderful, everyone treated us as if we were family. Like I said before, we purchased 2 other Harleys from different dealers and no way was treated like we were at Elk Grove HD. We will refer all our friends and family and we will definitely be back, we will not buy from any other dealer but Elk Grove HD. Thanks for your great service!! Pete & Paige Antognazzi Tracy, CA"
By: Pete    Tracy,CA
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"My name is James Hill and in early July I bought an Ultra Classic from Elk Grove HD. Upon arriving there, I was introduced to Dave Bunker in sales. Dave handled the sale with great professionalism and possessed the knowledge and ability to answer all my questions. I am very pleased with my purchase and although I live all the way out in Roseville, (80 miles round trip) because of Dave I will bring the bike back to Elk Grove HD for all it's service. Gook luck to Elk Grove HD, you have a good man in Dave Bunker."
By: James     Roseville,DC
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"We purchased a bike from you on March 18, 2006. What a fantastic experience thanks to the wonderful, down to earth employees at EG Harley Davidson Store Our sales guy George Tonis made our purchase worthwhile and exciting , Whenever we had any questions or concerns George was always there for us when our bike came in and it was time for us to pickup, it was very exhilarating and sad at the same time. We were finally picking up our bike but that meant our communicating with George would be no more, how sad. I just need to let you know that purchasing this bike from George and your store has been one of the best times of our life. Thank You, Thank You, Thank You, Jim and Monica Merrick "
By: Jim and Monica    Galt,CA
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"We ordered a bike form you on March 18th, 2006. Of course we needed some Rinehart pipes, backrest, ect. Chuck was our parts guy; we love Chuck. When you really don’t understand exactly how the part is going to look or sound, Chuck takes us upstairs to shows us, and there happens to a Street Glide with the same Rinehart Pipes. Chuck has the mechanic fire up the bike for us. How exciting. We want to thank Elk Grove Harley Davidson and Chuck for a wonderful experience. Jim and Monica Merrick "
By: Jim and Monica    Galt,CA
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"BUYING FROM ELK GROVE HARLEY WAS A LOW PRESSURE. STRESS FREE EXPERIENCE. GEORGE TONIS WAS VERY HELPFUL. HE TOOK CARE OF MY INSURANCE NEEDS WITH ONE PHONE CALL. I WAS INTRODUCED TO THE STAFF AT THE STORE. THE IN-STORE POKER RUN AFTER MY PURCHASE WAS PRETTY COOL. I WAS GIVEN A BAG FULL OF FREEBIES TO BOOT. I WALKED OUT OF THERE FEELING LIKE I GOT A GOOD DEAL, NOT FEELING LIKE I'D BEEN TAKEN ADVANTAGE OF. A GOOD EXPERIENCE. I WILL BE BACK."
By: DAVE    LODI,CA
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"would not buy from any other dealer. Great staff"
By: Ray    Elk Grove,CA
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"Great experience buying my first Harley. The Elkgrove Shop took care of everything, I could not be more pleased. Thanks George and crew."
By: David    Manteca,CA
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"Tyler Tendrich He helped me find the right bike that I was looking for. He contacted me when he got a new bike in that he thought I would be interested in . He made my dreams come true!!!"
By: Julian    Acampo,CA
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"THAT MIKE SCHRODER, AND TYLER TENDERICH (OTHER WISE KNOWN AS (T-BONE)) ARE THE BEST. I WENT INTO THE DEALER SHIP THINKING I KNEW ALOT ABOUT HARLEY, BUT EVERY TIME I STOP AT THE SHOP THEY TEACH ME SOMETHING NEW AND EXCITING ABOUT THE MOTOR FACTORY THAT I NEVER NEW OR HEARD BEFORE . THESE GUYS ARE SO KNOWLEDGABLE..... I LOVE GOING IN TO THEIR STORE TO HERE ABOUT ALL THE NEW PRODUCTS AND WONDERFUL THINGS THAT HARLEY-DAVIDSON HAS TO OFFER. THE ELK GROVE SHOP IS THE @#!*. SEE YOU GUYS SOON!!!!!!!!!!!!"
By: LOYAL     SAC TOWN,CA
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"Tyler Tenderich found the only bike that I would buy . I went to several other dealerships and they could not help me find the bike that I was looking for. It only took only one phone call to find the bike that I was looking for from your company. The customer relationship was outstanding and I will always recommend your dealership . I know that I will always be taken care of. Not only is he knowledgable but he went completely out of his way to take care of me and is a complete asset for your company. I woulnd't have bought the bike if I didn't deal with Tyler once I met him. I live about an hour and thirty minutes a way and have other dealerships that are alot closer, and I will always take my bike there for any type of service needed. I am completely and utterly happy with the overall outcome of your dealership and Tyler's service. thank you for finding the bike of my dreams. Sincerly , John Rogers"
By: John    Garden Valley,CA
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"if it wasnt for George we would still be looking at used bikes for my wife. She is so happy with it,this was the best buying experience i think that we have ever had. "
By: greg    sacramento,DC
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"George Tonis and his associates understand what customer service is. I was treated like I was the only person in the store. GreatJob!"
By: Dave    Galt,CA
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"I have purchased many HD Motorcycles. This was a total enjoyable experience. Sales, George Tonis excellent. Chuck for accessories excellent. Jason service manager suggested engine modifications which were completed by Lane. What a motor. Thank you Mike Jensen and Mike Schroeder. My entire experience was excellent. EGHD is the greatest. Many thanks Rich Peretti"
By: Rich    Elk Grove,CA
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"I looked at all the Harley dealers in town several times, but couldn't find exactly the right bike for me. I bought a Sportster 1200 custom in meantime. I went to the Elk Grove shop to have it serviced and met a bunch of very professional and friendly folks at the store. While I was waiting to be picked up, I finally found my bike, a custom black and orange 2005 Dyna Wide-Glide. George Tonis was friendly, helpful, and had me on my new bike faster than I'd have thought possible. I found a couple of things not quite right about my new bike, and the guys back in the service department jumped on it immediately and got everything straightened out, literally. ") Jason in the parts department was also friendly and helpful, working with me to add things I wanted/needed on both the Sportster and the Dyna. In all, one of the best experiences I've ever had at any vehicle dealership, ever!"
By: Anonymous    Elk Grove,CA
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"George Tonis was an excellent sales rep. He worked with my husband for several weeks before purchasing his bike. We have never had a more pleasurable buying experience. No sales pressure at all. Everyone we were introduced to at Elk Grove HD was friendly, courteous & very knowledgable. Playing poker to win poss. gifts as well as those given to new customers was much appreciated and a heck of a lot of FUN. We will highly recommend your dealership to all. We look forward to our growing relationship. Thank you. The Giustini's."
By: Lisa & Augustine     Sacramento,CA
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